What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you link, whether that is bKash, Nagad, or Rocket. Each time a deposit or withdrawal moves through your wallet, a transaction record is created and stored against
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your account. We use this to verify payments, resolve disputes, and keep your account history accurate. We also collect device and session data — your IP address, browser type, and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep
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your account secure. We do not sell your personal data to third parties. Where we share data with payment processors like bKash, Nagad, or Rocket, it is only what those processors need to complete your transaction. Your data is stored on servers with encryption in transit
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and at rest. Retention periods vary: account data is kept while your account is active and for a period after closure as required by applicable law. Payment records tied to bKash, Nagad, and Rocket transactions follow the retention rules of those processors as well as our
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own. You can request a copy of your data or ask us to delete it — see the contact section below for how to do that.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.